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Privacy Policy for Start Life Strong LLC DBA College Greg

Effective Date: April 20th, 2026

Start Life Strong LLC, doing business as College Greg (“College Greg,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information from parents, students, prospective clients, and other users of our website and services.

This Privacy Policy applies to information collected through our website, forms, consultation scheduling flow, intake process, communications, and services. If you enter into a separate written agreement with us for educational consulting or related services, that agreement may contain additional or more specific terms relating to confidentiality, communications, records, or service delivery. In the event of a conflict relating specifically to paid services under a signed client agreement, that signed agreement will control to the extent of the conflict.

1. Who We Are

College Greg is the client-facing brand of Start Life Strong LLC, a California limited liability company.

We provide educational consulting and college counseling-related services, including consultation, advising, application-related guidance, and related support.

2. Information We Collect

We may collect the following categories of information:

A. Contact Information

We may collect names, email addresses, phone numbers, mailing information, and other contact details when you:

  • submit an inquiry;
  • request a consultation;
  • schedule an appointment;
  • complete an intake form;
  • enroll in services; or
  • otherwise communicate with us.

B. Student and Family Information

We may collect information you provide in connection with educational consulting or college counseling services, which may include:

  • student name;
  • parent or guardian name;
  • school information;
  • academic information;
  • extracurricular or activity information;
  • application-related information;
  • essay-related information;
  • admissions-related information; and
  • other information you choose to provide to us.

C. Service and Communication Records

We may keep records of:

  • consultation requests;
  • appointment scheduling;
  • intake submissions;
  • emails;
  • text messages;
  • call records or notes;
  • meeting notes;
  • shared documents;
  • service history; and
  • related business records.

D. Payment and Transaction Information

If you purchase services, we may collect or receive payment-related information necessary to process transactions, maintain billing records, and manage accounts. We do not state here that we store full payment card details unless that is actually true.

E. Website / Technical Information

We may collect limited technical or usage information from website visits or forms, such as device, browser, IP address, pages visited, timestamps, or similar metadata, whether collected directly or through ordinary website tools, hosting providers, analytics tools, scheduling tools, or form providers.

3. How We Use Information

We may use personal information to:

  • respond to inquiries and consultation requests;
  • schedule, confirm, reschedule, and manage appointments;
  • provide educational consulting and college counseling services;
  • communicate with parents and students regarding scheduling, reminders, questions, deadlines, milestones, and related services;
  • maintain business and client records;
  • process payments and manage billing;
  • operate, maintain, and improve our website, systems, and services;
  • protect against misuse, fraud, unauthorized activity, or legal claims;
  • comply with legal obligations; and
  • enforce our agreements and policies.

4. Text Messaging / SMS Communications

If you provide your mobile number and affirmatively consent through our website or intake process, you agree that College Greg / Start Life Strong LLC may contact you by text message regarding consultation follow-up, scheduling, reminders, responses to your questions, and service-related updates.

Our primary SMS opt-in method is through the consultation scheduling and intake flow available at collegegreg.com/freeconsultation. Users first select a meeting time, click “Select and Continue,” and then complete the intake form, where they provide a phone number and affirmatively consent to communications.

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at admin@startlifestrong.com. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. We may share such information only with service providers that help us deliver messaging services.

5. Communications Involving Students Under 18

Our services frequently involve students, including students under 18. If a parent or legal guardian submits information for a student under 18, that person represents that they are authorized to provide the information and consent to communications as applicable.

We may communicate with both the parent/guardian and the student regarding scheduling, reminders, participation, deadlines, questions, and service-related matters when authorized through the consultation, intake, or client relationship process. This is consistent with the structure of our counseling services and agreements. 

6. Confidentiality and Application Materials

We use reasonable care to keep student personal information and application-related materials confidential.

We will not publicly share a student’s name, likeness, essays, application materials, or admissions results without express written consent.

We will not use a student’s essays or identifiable application materials for AI/model training or as sample materials without separate written consent. This is consistent with the confidentiality and data-use approach in our service agreements. 

7. Shared Folders, Documents, and Service Platforms

For purposes of providing services, we may access, view, review, comment on, store, process, manage, and transmit information that is uploaded to, stored in, linked through, or shared with us through business systems used to provide services.

This may include shared folders, cloud storage, scheduling systems, communication tools, workflow tools, CRM systems, database tools, messaging providers, payment processors, email tools, document platforms, and similar ordinary business technologies.

Any materials placed in shared folders, intake systems, or related platforms may be reviewed by us in connection with providing services.

8. How We Share Information

We do not sell personal information.

We may share information with trusted vendors and service providers that help us operate our business and deliver services, such as providers for:

  • website hosting;
  • scheduling;
  • forms and intake;
  • cloud storage and document management;
  • database and workflow systems;
  • email communications;
  • CRM tools;
  • payment processing; and
  • messaging services, including Twilio if applicable.

These parties may access information only as reasonably necessary to provide services to us.

We may also disclose information:

  • if required by law, subpoena, court order, or similar legal process;
  • to protect rights, safety, property, or the integrity of our business or services;
  • to investigate fraud, misuse, or unauthorized activity;
  • to enforce our contracts, policies, or legal rights; or
  • in connection with a business transfer, reorganization, or sale.

9. Parent / Student Communication Boundaries

Where services involve both a parent/guardian and a student, we may communicate with the parent regarding the student’s general progress, participation, deadlines, scheduling, and status in the program.

However, unless otherwise authorized, we do not intend to share the substantive contents of a student’s essay drafts with a parent without the student’s consent, except as reasonably necessary to protect safety, comply with law, or enforce our agreements. This reflects the approach used in our service agreements. 

10. Deidentified and Aggregated Information

We may retain and use deidentified or aggregated information for legitimate internal business purposes, including:

  • recordkeeping;
  • service improvement;
  • admissions benchmarking;
  • advising-related analysis;
  • trend analysis; and
  • business planning.

This may include deidentified or aggregated information such as school type, academic profile categories, extracurricular categories, application patterns, admissions decisions, and similar application-related outcome data, provided that the information is not reasonably linked to an identifiable student.

We may also share such deidentified or aggregated information with trusted professional collaborators, including other college counselors participating in benchmarking or data-sharing efforts, so long as the information is not publicly disclosed in identifiable form. This is consistent with the structure of your signed program agreement. 

11. Data Access, Correction, and Deletion Requests

You may request access to, correction of, or deletion of your personal information by contacting us at admin@startlifestrong.com

We will review and respond to requests in accordance with applicable law, our recordkeeping obligations, and our legitimate business needs. In some cases, we may retain certain information as required or permitted by law, contract, recordkeeping needs, dispute resolution, payment records, or enforcement purposes.

12. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information.

These safeguards may include:

  • SSL or similar encryption during website transmission;
  • restricted access to non-public information;
  • use of ordinary business platforms and security features;
  • account controls and workflow limitations; and
  • reasonable efforts to use reputable service providers.

However, no method of transmission, storage, or electronic processing is completely secure, and we cannot guarantee absolute security.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide services;
  • maintain business and legal records;
  • comply with legal obligations;
  • resolve disputes;
  • enforce agreements; and
  • support legitimate internal business operations.

We may retain deidentified or aggregated information on an ongoing basis, as it no longer reasonably identifies a particular person.

14. Third-Party Websites and Tools

Our website or communications may include links to third-party websites, scheduling platforms, forms, or tools. We are not responsible for the privacy practices, content, or operation of third-party websites or services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy to the extent permitted by law.

16. Contact Us

Start Life Strong LLC DBA College Greg
Email: admin@startlifestrong.com
Mailing Address: 27281 Las Ramblas Ste 200, Mission Viejo CA 92691